GUARANTEED RESULTS PILOT-OR 3 MONTHS FREE SERVICE
- GUARANTEE
- Impact your metrics by 20%
- Increase sales conversion rate of qualified prospects
- Increase self-service adoption rates
- Reduce your call-handle time
- CUSTOMER REQUIREMENT
- Inside sales team, minimum of two teams
- One control group not using LiveLOOK
- One pilot group using LiveLOOK
- 30 day pilot
- Agreed upon reporting process
- Weekly reports of Co Browsing sessions compared to sales results
- Analyze trends
- Data collection possibilities at end of each Co Browsing session
- Collect feedback with pop-up customer satisfaction survey
- Collect agent satisfaction feedback
- Collect sales or first call resolution data
- REPORT DELIVERABLE
- Number of Co Browsing sessions conducted per agent
- Sales per agent
- Control group vs LiveLOOK group
- Return on investment analysis
LiveLOOK, Inc. | 105 Lock Street, Suite 311, Newark, NJ 07103, USA | 1.888.391.5111 | 1.732.960.9680
LiveLOOK is a web-based, screen sharing and co browsing service designed to make live help online easy. LiveLOOK is one of the few cross-platform instant screen sharing and live help co browsing tools on the market, allowing subscribers to host or join online meetings from PCs, Macs or Linux. Companies around the world use LiveLOOK for product demos, online conferences, webinars, creative presentations, online training, live help remote support and on-demand application and screen sharing. Sign up now for a 14-day free live help co browsing trial and see why LiveLOOK is "the simplest, fastest way for people to view your screen".